GPRA, which stands for Government Performance and Results Act, is one of the multiple laws that improves government performance management. The act requires federal agencies to set standards to measure effectiveness and performance.
SAMHSA, also known as The Substance Abuse and Mental Health Services Administration, is branched with the Department of Health and Human Services, which is a federal agency. Having the GPRA act tied with it helps to learn the performance and effectiveness of both the patients and the workers.
CTS offers guided training for operatives needing to collect data per federal regulations.